North Country Care Coordination Workforce Collaborative (NCWC)

The North Country Care Coordination Workforce Collaborative (NCWC) aims to ensure a care management/care coordination (CM/CC) workforce that is sufficient to support the needs of rural residents and employers in eight counties.

Program Information

NCWC Logo

The NCWC was established and is currently funded by a three-year Health Resources and Services Administration (HRSA) Rural Public Health Workforce Training Network (RPHWTN) grant. The purpose of the RPHWTN grant is to expand public health capacity by supporting care management/care coordination (CM/CC) job development, training, and placement in rural communities. A core element of the grant is to create stronger linkages between training programs and healthcare entities/employers. 

All residents of our region will have timely access to well-prepared care managers able to effectively assist individuals and their families with coordinating care and accessing services and supports needed to realize optimal health outcomes.

Interested in exploring a career in care coordination/care management or investing in workforce development tools to build stronger teams, reduce turnover, and achieve better patient outcomes? Scroll through our page today to learn more. Investing in yourself and the future of healthcare is a click away!

More About NCWC

To address workforce challenges and ensure the needs of rural residents and employers, the NCWC works to address five overarching goals:

Linkages: Establish and support a network – the NCWC – of healthcare employers, educational entities, and other workforce stakeholders to leverage and coordinate supports & opportunities that each organization may already offer.

Career Pathway Development: Provide occupational training, including apprenticeships, and identify/promote career pathways to bring new CM/CC into the field.

Education & Training for CM/CC: Enhance knowledge and skills regarding chronic conditions prevalent in the region and other topics of need.

Retention: Offer programs/activities to address burnout and support CM/CC retention.

Sustainability: The role of the Cre Coordinator has become an apprenticeable trade in New York State. This is a way for employers to recruit untapped talent and provide individuals with a pathway to earn a nationally recognized credential (RA).

The grant serves eight rural counties in the North Country region: (Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, and rural areas of Warren and Washington Counties). To be eligible for grant scholarships and other opportunities, you must be a care manager/care coordinator employed by an NCWC partner or an organization located in NCWC’s rural service area.

The program period began on August 1, 2022, and runs through March 31, 2026. We are currently in a no-cost extension period.

VOICES OF CARE COORDINATION

“I value the kindness I have been able to give to myself and the staff who helped me remember that I deserve to be gentle with myself like the gentleness that I offer clients that I work with.”

“The calmness and tranquility within myself now is amazing. My life is very fast paced, and I learned to slow down and allow myself to experience the moment.”

Contact Us

Contact us to learn more about workforce initiatives!

Victoria Knierim

Director, HRSA Rural Health Programs

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $1,545,000 with 100 percent funded by HRSA/HHS and $0 amount and 0 percent funded by nongovernment source(s). The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA/HHS, or the U.S. Government.