Becoming a Health Literate Organization

Workshop objectives:

• Recognize the 10 attributes of a health literate organization;
• Develop a leadership engagement strategy for health literacy initiatives taking into consideration the universal precautions approach;
• Identify strategies for developing consumer groups to gain feedback for patient/consumer material development;
• Distinguish the core principles and goals of the National Action Plan to improve health literacy;
• Create or enhance a strategy to integrate health literacy into strategic and operational planning, quality improvement, goals and measures.

Target audience:

Providers and small groups/teams that deliver health care (e.g., clinicians, dentists, administrative staff, group practices, clinics, inpatients units, subspecialty teams); health care organizations that house providers and groups/teams that deliver health care (e.g., hospitals, community health centers, pharmacy practices, and integrated systems); payers and health plans (e.g., health maintenance organizations, insurance carriers, employee-based plans, the Veterans Administration, and the Centers for Medicare and Medicaid Services).

What will I learn?

This training will help participants learn to integrate health literacy into strategic and operational planning, quality improvements, goals and measures; it will help participants provide patients with easy access to health information and services; and it will also organizations improve health literacy skills using a universal precautions approach.

Register for the session.

Contact Melissa Davey at [email protected] for more information.