The Telehealth Technical Assistance Center is supported by a grant from the Charles R. Wood Foundation. The intention of the grant is to expand telehealth capacity in the region to improve care, support patients post-discharge, and serve the needs of community members. The initiative, whose goal is to connect multi-sector collaborators through telehealth, covers Clinton, Essex, Franklin, Fulton, Hamilton, Saratoga, St. Lawrence, Warren, and Washington counties

Click here to access telehealth resources related to the COVID-19 pandemic, including state and federal guidance, waivers, best practices, billing and coding, and reimbursement documents.

A collaborative effort between Fort Drum Regional Health Planning Organization and Adirondack Health Institute, the North Country Telehealth Partnership is a unified effort to plan and implement telemedicine throughout an 11-county North Country region and is northern New York’s leading agency focused on increasing access to health care through the use of telehealth. Click here for more information.

Healthcare provider survey link–
Community member survey link–

Rural regions can face many challenges in delivering health care, including barriers to patient travel and provider access.

Telehealth and telemedicine are the delivery of clinical health care services through real-time video transmission to provide greater access to specialty and primary care, or remote patient monitoring in the home.

AHI supports telehealth and telemedicine throughout our nine-county North Country region by serving as a resource, helping partners to assess their needs and readiness, connecting organizations to specialists, providing insight on equipment and vendors, helping navigate through regulatory and reimbursement questions, organizing educational opportunities, and sharing grant information.

COVID-19 (Coronavirus) Resource Documents

In the wake of the COVID-19 pandemic and the number of changes happening by the hour, the AHI Telehealth team has made available the following telehealth-related resource documents for the benefit of regional organizations. Information is available on the multiple state waivers that have been released, Medicare waivers, commercial plan updates, telehealth software resources, upcoming webinars, and other agency resource guides related to this topic.

AHI Created Telehealth Resources

NYS Department of Health – Medicaid Waiver and FAQs

NYS Office of Mental Health – Waiver and FAQs

NYS Office of Addiction Services and Supports – Waiver and FAQs

NYS Office of Persons with Developmental Disabilities Guidance

Centers for Medicare & Medicaid Services Medicaid Waivers and FAQs

Federal Waivers

Miscellaneous Telehealth Resources

For more information about the North Country Telehealth Partnership, please contact [email protected]


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