- 99 Percent of Americans Can Read
- But ONLY 12% Are Health Literate
- Because of Poor Health Literacy – 50% OF PATIENTS…
Cultural Competency
The enhanced 2013 National CLAS (Culturally and Linguistically Appropriate Services) Standards for Health and Health Care refer to culture as the integrated pattern of thoughts, communications, actions, customs, beliefs, values, and institutions associated, wholly or partially, with racial, ethnic, or linguistic groups, as well as with religious, spiritual, biological, geographical or sociological characteristics.
Cultural competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency or among professionals, enabling that system, agency or those professions to work effectively in cross-cultural situations.
When
- Cultural Competency and Health Literacy Strategy
- AHI PPS Cultural Competency and Health Literacy Champions – coming soon
Health Literacy
What is health literacy?
Health literacy measures your ability to obtain, process, and understand basic health information.
It is equally important for
AHI PPS Cultural Competency and Health Literacy (CCHL) Champions
The AHI PPS Cultural Competency and Health Literacy (CCHL) Champion leads, monitors, and sustains development and implementation of initiatives within their organization to promote individual and organizational health literacy and provision of culturally-competent care and services.
What Do CCHL Champions Do?
- Drive organization change by guiding the creation, execution, and evaluation of CCHL initiatives
- Create sustainable improvements in quality and equity of care and services through CCHL frameworks
- Become well-versed on cultural competency and health literacy principles, resources, and best practices with training and education support from the AHI PPS
Resources
Cultural Competency and Health Literacy Resources
- Find valuable resources to increase knowledge and understanding of cultural competency and health literacy principles. See Cultural Competence Resources and Health Literacy Resources.
Meet The Trainers:
Gregory Owens, LMSW
Gregory Owens, LMSW, is a Licensed Master Social Worker with more than 30 years experience in the field of social work and human services, presenting on topics including cultural competency, responsible fatherhood, youth gangs and violence, race equity and leadership for high performance. He is presently facilitating sessions with more than 50 administrators on Implicit Bias, Leadership, Cultural Competence and Mastering Difficult Conversations.
