Physician practices affiliated with Lewis County General Hospital in Lowville, and Nathan Littauer Hospital & Nursing Home in Gloversville, have attained NYS NCQA Patient-Centered Medical Home (PCMH) Recognition. Practices that earn such recognition have made a commitment to continuous quality improvement and a patient-centered approach to care. AHI’s Practice Innovation Solutions team assisted the organizations by providing free technical assistance. River Hospital in Alexandria Bay also attained recognition with the help of AHI partner organization, Fort Drum Regional Health Planning Organization.
Lewis County General Hospital is a critical care access hospital and nursing home facility that also operates five off-site health centers. “We’ve played a vital role in improving the health of the local community for many years,” stated Carol Jank, Group Practice Administrator. “We’ve contributed much-needed resources to our friends and neighbors and the PCMH recognition AHI helped us achieve is confirmation of our efforts.”
Nathan Littauer Hospital & Nursing Home is a full-service, 74-bed acute care hospital and 84-bed skilled nursing home that serves a three-county region. The hospital operates eight primary care health centers, all of which received New York State PCMH recognition. “We’re extremely proud of the efforts we took and grateful for the assistance we received (from AHI) to attain PCMH status,” said Jackie Whitman, Project Coordinator. “Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities we serve. The Littauer medical staff brings amazing technical expertise and competence to the residents of Fulton, Hamilton, and Montgomery counties.”
River Hospital provides inpatient care, emergency services, and outpatient services for routine and diagnostic testing. The organization also offers a variety of primary care services, billing itself as the “Safe harbor for your health.”
PCMH, the most widely-adopted evaluation program in the country, is a model that places patients at the forefront of care, emphasizing better relationships between patients and their clinical care teams. Research shows PCMHs improve quality and the patient experience, increases staff satisfaction and reduces health care costs. Approximately 13,000 practices (with 67,000 clinicians) have received this recognition, while more than 100 payers have supported the program through financial incentives and coaching.