Policies and Procedures
Below are policies and procedures related to the AHI Health Home Care Management program.
- Access to Services
- Activities and Billing Protocols for Newly-Referred Members in an Excluded Setting
- CANS-NY Assessment
- Care Transitions
- HCBS Waiver Disenrollment and Discharge
- Children’s Waiver and HCBS Policy
- Complaints
- Comprehensive Assessment
- Conflict-Free Case Management
- Continuity of Care and Re-engagement for Enrolled Health Home Members
- HARP Oversight
- Health Home Billing
- Health Home Disenrollment
- Health Home Outreach and Engagement
- Health Home Plus for HIV/AIDS
- HH+ SMI and AOT
- Health Home Referrals and Assignments
- Health Home Serving Children and Children and Youth Evaluation Services (C-YES) Transfer and Referral
- Health Home Supervisor and Caseload Ratios
- Health Home Transfer
- HHSC Waiver Adaptive and Assistive Equipment, Environmental and Vehicle Modifications
- Home and Community-Based Services Children’s Waiver Participant’s Rights and Choice
- Home Systems Access and Identity Assurance policy
- Incident Reporting and Monitoring
- Health Home Informed Consent
- Interpreter Services
- Maintaining OPWDD ICF/IID Level of Care Eligibility Determination Policy
- Non-Health Home Program
- NOD and Fair Hearing
- Plans of Care – Adults
- Palliative Care Policy
- Children’s Plan of Care
- Transfer Process between HHSC and OPWDD Comprehensive Waiver
- Eligibility and Appropriateness Criteria
- Quality Assurance and Performance Improvement
- Staffing Qualifications
For more information about the AHI Health Home Care Management program, call 866.708.2912, or email [email protected].